Delivery

DELIVERY

Delivery Costs

UAE: Free delivery

USA, Canada, UK, Bahrain, Qatar, Kuwait, Oman, Saudi Arabia & Egypt: $25 Flat Delivery

Hong Kong, Japan, Singapore, Belgium, France, Germany, Ireland, Italy, Lichtenstein, Luxembourg, Malta, Monaco, Netherlands, Switzerland, Turkey, Vatican : $25 Flat delivery

Australia & New Zealand : $25 Flat delivery

All other countries : $25 Flat delivery

Delivery within the UAE

We offer FREE SHIPPING within the UAE!

Your order will be dispatched as soon as your payment has been authorized, and we’ll email you with a tracking number so that you can monitor it’s every move until it reaches your door.

We dispatch orders Sunday – Thursday afternoons, excluding public holidays.
Order placed after 1 pm will not be dispatched until the next day.
Orders received before 1pm on Thursday will be dispatched that evening. Orders received after, and over the weekend, will be sent on Sunday.

Orders are sent via FedEx and will arrive within 2-3 working days of dispatch.

International Shipping

Orders are delivered via FedEx, and you will be sent a tracking number as soon as your order has been dispatched.

Delivery time will vary between 2 – 5 days depending on your location.

Deliveries to Russia will be dispatched via Emirates Post.

Please note, we do not ship to:
ASCENSION, BOVET ISLAND, BRITISH INDIAN OCEAN TERRITORY, CENTRAL AFRICAN REPUBLIC, COMOROS, CUBA, EQUATORIAL GUINEA, FALKLANDS, FRENCH SOUTHERN TERRITORIES, GUINEA BISSAU, HEARD & MCDONALD ISLANDS, IRAN, ISRAEL, JOHNSTON ISLAND, KIRIBATI, NORTH KOREA, MAYOTTE ISLAND, MIDWAY ISLAND, MYANMAR, NAURU, NIUE, PITCAIRN, SAINT PIERRE ET MIQUELON, SAO TOME & PRINCIPE, SIERRA LEONE, SOLOMON ISLANDS, SOMALIA, ST. HELENA (S. ATLANTIC), SUDAN, SYRIA, TAJIKISTAN, TOKELAU ISLANDS, TRISTAN DA CUNHA, TURKMENISTAN, TUVALU, WAKE ISLANDS, AND WESTERN SAHARA.

Taxes & Duties

All applicable customs fees, taxes and duties are the responsibility of the customer. Please contact our customer care team if you would like a tax and duty estimate.

It is at the discretion of the customs authorities to release your package and please be aware that, on rare occasions, customs may delay the delivery of packages.

Your tax and duties invoice will be presented to you upon delivery by FedEx.

Failure to pay taxes and duties means that the parcel will be sent back to WEST L.A. at the customer’s cost.

If you have any questions regarding delivery please contact our customer care team at: [email protected] Or call us on: 800 937 852 (UAE Toll Free) or 00971 4 388 2828 (international)

Free Shipping

From time to time, WEST L.A. will run free shipping promotions. Just sign up to our email to receive updates.

Delivery timings

Before we can dispatch your purchases, we may need to confirm some details with you or your card issuer. We will do our best to keep delays to a minimum.

Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse.

We work closely with FedEx to minimize the potential impact of custom delays on our international customers

We dispatch orders every afternoon, excluding Fridays, Saturdays and public holidays.